Last updated: 17 May 2021
Please note we reserve the right to modify this Policy at any time and will notify you of such changes by posting the modified Policy on our Site and indicating at the top of the Policy the date it was last updated.
PERSONAL INFORMATION WE COLLECT
You provide personal information to us in a number of ways when you visit the Site. For example, you provide us with personal information when you:
- create or update an account or profile or register for other services ("Services");
- purchase Baobab products on the Site;
- contact us by e-mail for any reason, such as to request help with the Services, or to provide us with your comments/feedback;
- submit personal information in connection with setting up your account on Baobab.
We may collect your name, image, billing and shipping addresses, e-mail address, phone number, debit or credit card number and expiration date. We may also collect certain demographic information such as gender, birthday and month, city, region and country.
HOW WE USE PERSONAL INFORMATION
In general, we use personal information collected on the Site to provide the Services and otherwise process transactions on the Site, to provide support for the Services, to respond to user requests and inquiries, to maintain a record of our dealings with Site users, to develop and improve products and services, to inform users about products or services we think will be of interest and to allow users to connect or search for other customers that share similar interests.
We may also receive information from third parties with whom we have business relationships, and may combine this information with the other personal information we maintain about you (for example, we may receive updated information about you, such as an updated billing address, from the financial institution issuing your credit card in connection with billing for our products and Services).
SHARING PERSONAL INFORMATION
We do not share, sell, trade, or rent personal information to third parties, including for their own marketing purposes without your prior consent except in the limited circumstances described in this Policy. We may share personal information with third-party vendors who assist us in operating our business. These functions may include, for example, analyzing traffic information or other data, providing marketing assistance to us, mailing items, processing debit or credit card transactions, and fulfilling or delivering orders. In all cases, we limit the information shared with our third-party vendors to that which is necessary to carry out those functions.
We also disclose personal information when we believe it is appropriate to comply with the law (e.g. a warrant or court order) or respond to lawful requests and legal process; to enforce or apply this Policy or our other policies or agreements; to initiate, render, bill and collect for amounts owed to us; to protect the rights and property of Baobab, our agents, our members, our customers' and others; to protect our customers and others from fraudulent, abusive, or unlawful use of the Site or Services; or if we reasonably believe that disclosure is needed to respond to an emergency or protect the personal safety of any person.
In addition, information about our customers, including personally identifiable information, may be disclosed or transferred as part of any merger, acquisition, debt financing or sale of company assets, as well as in the event of an insolvency, bankruptcy, administration or receivership in which personally identifiable information could be transferred to third parties as one of our business assets.
Please note the Data protection Act 1998 gives you certain rights with respect to your personal information, including a right to access your personal information. If you would like to exercise this right, please write to Bishops Court, 29 Albyn Place, Aberdeen AB10 1YL enclosing a cheque for the administration fee of £10 made payable to Engineering Insights Limited.
We use reasonable security measures in an effort to prevent loss, misuse, unauthorized access, disclosure, destruction and alteration of information while it is under our control. We cannot, however, guarantee the protection of information against such events, nor can we promise that your information may be not be disclosed or accessed by accidental circumstances or by the unauthorized acts of others.
When you register for an account on the Site, we ask you to create a password. To protect the confidentiality of your personal information, you must keep your password confidential and not disclose it to any other person or third party. You are responsible for all uses of the Site by any person using your password. Please advise us immediately if you believe your password has been misused or otherwise misappropriated.
To opt-out of receiving marketing or other promotional communications from us, to access, change or delete your personal information maintained by us, or to otherwise change your choices about how we use your personal information we provide you with the following options: you may (1) e-mail us at [email protected] or (2) write to us at the following address with your request: Engineering Insights Ltd., Bishops Court, 29 Albyn Place, Aberdeen AB10 1YL.
Opt-out requests will not apply to transactional service messages, including confirmation of payment, security alerts and notices about your current account and services.
THIRD PARTY WEBSITES
We welcome your feedback. If you have any comments or concerns about this Policy or would like to contact us for any reason, you may reach us via e-mail at [email protected]